Privacy Policy

Effective Date: June 1, 2025

At Serable LLC (“Serable”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

Who We Are

Serable LLC
1500 N Grant St #4955
Denver, CO 80302
US

For privacy-related inquiries, you may contact our support team at support@serable.com or mail us at the above address.

What Information We Collect

We may collect the following types of information:

Personal Indentifiers - Name, phone number and email address
Optional Information - Resume/CV (when submitted voluntarily), payment details (for purchases)
Technical Data - IP address, browser type, location, and device identifiers via cookies and tracking tools

We do NOT knowingly collect information from underage individuals (children under the age of 13).

How We Collect Information

We collect personal information in the following ways:

When you sign up for an account
When you submit a resume or participate in coaching/placement services
When you make a purchase
Through cookies and analytics tools such as Google Analytics and Hotjar

How We Use Your Information

We use your information to:

Create and manage your user account
Provide access to courses and coaching services
Match you with potential job opportunities
Maintain the functionality and performance of our site
Improve user experience through analytics
Communicate with you regarding account-related updates

We do NOT use your information for unsolicited marketing, newsletters nor promotional materials.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand how users interact with our website
Improve site performance
Provide personalized user experiences

Tools used:

Google Analytics
Hotjar

These tools may collect your IP address, approximate location, pages visited, and actions taken on the site. You can manage your cookie preferences through your browser settings.

We do NOT share your personal information with third parties, and we do NOT transfer data internationally. Your information is only used internally to deliver services to you.

How We Store and Protect Your Data

All user data is securely stored with Supabase and access is restricted by secure password protection. We use encryption and access controls to safeguard your personal information.

Data Retention

We retain your personal data for as long as your account is active. If you wish to delete your data, you may request deletion by contacting our support team. After deletion, we will no longer retain your personal information unless required for legal or security reasons.

Your Rights

You have rights to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Contact us with any questions or concerns about your data

To excercise these right, contact our support team at support@serable.com.

Contact Us

For any privacy-related questions or requests, please contact: